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Manufacturing Application Support Engineer

"Manufacturing Application Support" how we see it

AG Solution is one of the most exciting companies in Europe. We provide specialized solutions tailored to the specific needs of our customers. To further establish our team of application specialists, we are looking for people that share the same passion on customer delivery, service and communication.

We don’t provide the typical 1st or 2nd line customer support, but be prepared for real in-depth customer partnering, on very fast moving production applications and making the difference ensuring our customers can rely on their production to be at full force at any moment. Apart from strong analytical and technical skills, this requires strong communication, both towards customers as towards our internal specialists and colleagues, ensuring our customers get the best experience in any case.

In AG Solution, you work in a big international team, for a wide range of businesses. Our AG Academy ensures that you can further develop yourself. Together with our people, we go for lifetime learning.

 

What do we expect from our new colleague?

As we are well known for our fast and specialized support on customized Manufacturing Execution Systems, we are looking for a new colleague that can re-enforce a young, enthusiastic, small team of application specialists. Working in a fast and critical environment, this is an ideal role to come into contact with lots of OT technology and gain a deep insight on how plant production systems work.

The key to success of our team is exactly that, “the team”. Good understanding, strong collaboration, efficient knowledge sharing and fun (lots of it) are the cornerstones of our high performance. And that is what we are primarily looking for : a strong team player with the right set of priorities and the willingness to go the extra mile together with us.

The ‘wishlist’ for a Manufacturing Application Support Engineer

  • You hold a Bachelor or Master degree in Engineering or ICT with a strong base in DB management (MS SQL primarily) and minimally basic skills in managing MS Windows servers
  • Team player with good stress-resistance and the ability to take ownership and lead customers to success.
  • Experience in MOM/MES space with good understanding of complex production processes and ability to develop a strong cross application insight on integrated solutions.
  • Excellent command of English, both spoken and written. Knowledge of other European languages like Spanish, French, Dutch or German is a big plus.
  • Soft skills:
  • Strong conceptual thinking, problem solving, technical and analytical skills
  • Good communication skills, empathic listening and questioning with potential to work towards and with customers
  • Sense for detail, completeness, and patience
  • Pro-active attitude and eager to learn
  • In possession of a valid driver’s license
  • You are a European citizen or have a valid long-term European work and stay permit

What AG Solution has to offer  

  • A great job, in an international environment.
  • Working for a strong and growing company with a lot of internal attention to training and knowledge.
  • A competitive salary.
  • The opportunity to develop yourself in a sector that – in all modesty – will help to determine the future.

What has AG Solution to offer

In AG Solution, you work in a big international team, for a wide range of businesses. Our AG Solution Academy ensures that you can further develop yourself. Together with our people, we go for lifetime learning.

We use powerful methodologies to realize team-based projects such as Scrum, the agile way of working. Thanks to our strong growth, you have unique career opportunities, both locally and globally.

We work in a flexible time schedule with possibility of homework.
We offer a competitive remuneration package.

Apply for this job. Send us your CV and motivation letter in English

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