Date: 21/02/2025

Edition: 1

Quality Policy

AG Solution is committed to achieving excellence in the fields of automation and digitalization by aligning our activities with the requirements of the ISO 9001:2015 standard. Our Quality Policy is driven by the following principles:

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OUR SCOPE IS:

Design, development, implementation and support of process automation, industrial software, hardware and architecture consulting, Industrial data processing and industrial security.

1. Customer Focus and Compliance: We are dedicated to meeting all legal, regulatory, and contractual requirements, as well as the explicit and implicit expectations of our clients. By fostering close collaboration with our suppliers and stakeholders, we ensure comprehensive evaluation and implementation of these requirements.
2. Strategic Alignment: Guided by our strategic priorities, we focus on:
   1. Delivering superior customer satisfaction.
   2. Optimizing the use of productive resources.
   3. Strengthening our market position as leaders in digitalization and automation solutions.
   4. Empowering a well-trained and competent workforce at all organizational levels.
3. Performance Monitoring: We establish and monitor quality indicators to ensure that our services consistently meet or exceed client requirements and maintain excellence.
4. Employee Development: Through tailored training programs, we enhance the skills and qualifications of our team, ensuring active participation in achieving organizational objectives.
5. Continuous Improvement: We foster a culture of continuous improvement in all our operations, driving better performance and sustainable growth.
6. Work Environment: We cultivate a challenging and motivating workplace that inspires collaboration and innovation among all team members.

Accessibility and Review: This Quality Policy is communicated to all employees, suppliers, and stakeholders and is available to the general public. It is regularly reviewed and updated during management reviews to reflect changes in environmental conditions, stakeholder needs, and operational improvements.

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AG Solution’s management provides the necessary human, technical, and financial resources to achieve the established objectives and maintain our commitment to quality and sustainability.